Facility Tour

Combined with state of the art infrastructure and well trained customer service agents, we can provide you with the right   Outbound/Inbound Call Center, Skip Tracing, and Telemarketing solution that your company is looking for.

Outbound/Inbound Call Center, Skip Tracing, Telemarketing

Trainning Room

Production

Production floor

Cafeteria

 


Outbound/Inbound Call Center, Skip Tracing, Telemarketing

Technology

Our state-of the art infrastructure includes:

 

  • WAN Infrastructure (International Private Leased Circuits)
  • Nortel Networks' Passport multi-service switches at both ends ยท
  • Oracle, Sybase or Oracle SQL Database servers and Dell or Compaq personal computers
  • Power backup with multi level UPS and multi level Gensets
  • .
  • High-speed international connectivity through AT&T, MCI and VSNL
  • .
  • ACD with queuing and MIS support with round the clock services
  • .
  • Predictive dialers, CTI and CRM applications from reputed brands
  • .
  • In-house PST- E10B digital switch
  • .
  • Voice Recording facilities, wall boards
  • .
  • Video Conferencing

Scalability

We have a large pool of resources and can ramp up to 600 seats.